FAQ - Valence
If your issue cannot be resolved by any of the FAQ, please email bryanlimyt@suss.edu.sg for assistance.
Table of contents
What is Alibaba Virtual Desktop
Alibaba Virtual Desktop is a cloud-based service that provides users with secure, scalable, and remote access to a fully functional desktop environment from any device with an internet connection.
How to Set Up Alibaba Virtual Desktop
Login to Alibaba Virtual Desktop
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Enter Organisation ID

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Enter your username and password

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Click enter and you will have access to your workspace
 
Changing the Resolution
- Login to Alibaba Virtual Desktop
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On the top of your screen, click the bright green button, followed by “Settings”

 - Under “Preferences” and “Display”, you should be able to change the resolution to your preferred liking. (Suggestion: 1280 * 720) 
