FAQ - Valence

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Table of contents

What is Alibaba Virtual Desktop

Alibaba Virtual Desktop is a cloud-based service that provides users with secure, scalable, and remote access to a fully functional desktop environment from any device with an internet connection.

How to Set Up Alibaba Virtual Desktop

Login to Alibaba Virtual Desktop

  1. Enter Organisation ID Enter Org ID

  2. Enter your username and password Enter Username and Password

  3. Click enter and you will have access to your workspace

Changing the Resolution

  1. Login to Alibaba Virtual Desktop
  2. On the top of your screen, click the bright green button, followed by “Settings” Settings

  3. Under “Preferences” and “Display”, you should be able to change the resolution to your preferred liking. (Suggestion: 1280 * 720) Resolution